Troubleshooting

Wondering how you can check the health status of an SSD drive in your Mac? Thanks to a third party app called DriveDX, determining the health of a Mac SSD and other disk drives is easier than ever.

If you’re an iPad, iPad Pro, or iPad Air user, and you are trying to draw with your finger on the iPad on Notes app (or elsewhere with Markup) but find that it’s not working, there’s a simple explanation and solution to this problem.

You launched Zoom on the Mac, you can’t join a meeting because Zoom requires an update, but the update to Zoom fails. Don’t panic! If you’ve tried to update Zoom on the Mac and the update installation is not working or outright fails, you’re not alone. For whatever reason some Mac users find that updating … Read More

There is some online discussion of battery drain occurring overnight on MacBook Pro and MacBook Air laptops, while the Macs are in sleep mode, with many users noticing the problem after updating to a recent version of macOS Monterey. While there does seem to be an uptick of overnight battery draining behavior with macOS Monterey … Read More

Do you see someones birthday you want to remove from your iPhone Calendar? Is your iPhone Calendar full of birthdays that you don’t care about or don’t care to see? Want to delete these birthdays from your iPhone or iPad Calendar and are perplexed that there’s no obvious way to do so? Are you wondering … Read More

Do you sign in to your Apple ID on a lot of different devices, let’s say your iPhone, several Mac’s, a few Windows machines, an old PC, an older iPhone or iPad or two, or even an Android device? If so, you may want to check out how many devices are associated with your account, … Read More

Some Mac Safari users are encountering a Safari failure that causes a curious “NSPOSIXErrorDomain:28” error message to appear, preventing the web browser from working as usual. The full error message appears seemingly at random when Safari on the Mac is used to open a new Safari window or tab, or when a page is trying … Read More

If you recently installed Oh My Zsh or updated a Mac running Oh My Zsh, you may encounter a large error message screen upon launching new terminal windows. The error usually states “Insecure completion-dependent directories detected”, and showing a series of /usr/local/share/zsh/ directories whose permissions zsh considers insecure. There are two choices to deal with … Read More

Some Mac users may see a “USB Accessories Disabled” error message when using their computer. This is often encountered with a USB-C hub that has many devices attached to it, but it can also occur when a Mac has connected an external USB drive, disk, camera, keyboard, controller, USB-C power cable, or other device to … Read More

Occasionally, Mail app users on iPhone and iPad may try to open an email and encounter an error message in the email subject that says “This message has not been downloaded from the server.” The Mail app does not provide any means to download the email message from the server, leaving it up to the … Read More

“Your system as run out of application memory” is an error message encountered by some Mac users, often seemingly out of nowhere. The message appears alongside an option to force quit applications, which if an app consuming a large amount of resources is force quit, may temporarily render the Mac usable again.

Many iPhone users have discovered their iPhone is now making a beeping chime sound effect whenever they press the mute or unmute button while on a call. What is the beep sound when pressing “mute” during a call? Is there a way to disable the mute and unmute sound on iPhone? The answers to these … Read More

Some advanced Mac users may be interested in running macOS Monterey on an unsupported Mac. Much as it sounds, this means that you’d install and run macOS on a Mac that is older than what is officially supported by macOS Monterey, and not on the compatible Macs list.

If you have a new MacBook Pro 14″ or 16″ with a display notch, and find an apps menu bar items are hiding behind that display notch, which is a fairly common occurrence for many Mac apps, you can use a workaround to shrink the display so the entire screen scales down to fit below … Read More

Many iPhone and iPad users have discovered Screen Time is reporting incorrect time estimates for apps and webpages, sometimes showing numbers that are considerably wrong. Often the incorrect Screen Time reports will be calculated as many hours for websites or web pages that may be opened as a tab in Safari or from another app, … Read More

Some Mac users are finding an App Store error when attempting to download apps or update apps from the Mac App Store. The error message says: “We could not complete your purchase. An SSL error has occurred and a secure connection to the server cannot be made.”

Have you ever tried to open a PDF in Safari on the Mac, only to be hit with a “Blocked Plug-In” message in the browser, rather than the PDF? While sometimes this can relate to having the Adobe Acrobat plugin installed on the Mac, it can also be an issue with Safari and loading some … Read More

Some iPhone and iPad users have discovered that their devices touch screens are having random problems with response to touch input, particularly since updating to iOS 15 or iPadOS 15 or later, including iOS 15.1 and iPadOS 15.1. The touch screen issue can be everything unregistered taps, unresponsive to touch input, a seeming delay to … Read More