Troubleshooting

The iPad and iPhone don’t freeze or crash often, but when they do it can be an epic freeze-up, where the device can either get stuck in an app or, worse, it gets frozen on the dreaded iOS “spinning wheel of death”, the little wait cursor that never goes away. Left on it’s own in … Read More

Ever had a zip file turn into a cpgz file? This is an infrequent problem, but here’s what happens; When the .zip file is attempted to be unzipped, it extracts into a .cpgz file, which then can also be launched in Archive Utility, only to then turn back into a .zip file, which then turns … Read More

DHCP stands for Dynamic Host Configuration Protocol, and is commonly used to configure network devices so they can communicate with one another. Typically you’ll have a DHCP server (like a wireless router), and client machines on the local network (like a Mac, iPhone, PC, etc) that pull a dynamically assigned local IP address from that … Read More

Archive Utility is the little system app that launches anytime an archive needs to be dealt with by OS X, usually it launches itself, extracts a zip, sit, tar, gz, or whatever other archive file, then quits on it’s own. Lately there’s been widespread reports of weird problems with Archive Utility though, where a zip … Read More

The “Open With” menu appears when any file in the Mac Finder is right-clicked (or control-clicked), and it is intended to provide a list of alternate apps that selected file can be opened with other than what is currently set as the default application. This Open With is great, but sometimes it can become freakishly … Read More

If your MacBook Pro or MacBook Air feels slow to wake from sleep after it’s been sleeping for a while, there may be a fairly simple cause: standby mode. Standby mode allows a Mac to potentially have up to 30 days of ‘standby’ time, meaning it can sit in a prolonged sleep state for that … Read More

Have you ever gotten a new album or podcast, synced it over to your iPhone, iPad, or iPod touch, then when you went to play the songs you discovered they were grayed out in the Music app? The album is there, the song title is there, but because the song is grey you can tap … Read More

Are you seeing a “Waiting for activation” error when trying to use iMessage on iPhone or iPad? Despite setting up iMessage properly, some users occasionally encounter a “Waiting for Activation” error with iMessage, usually either upon updating to a new version of iOS or getting a new device and configuring iMessage for the first time. … Read More

Want to save a picture from Facebook to your iPhone? No problem, you can do this easily from the Facebook app to an iPhone or iPad, and we’ll show you how to download a picture from Facebook into iOS so that it appears in the Photos album on your device.

A fair amount of Mac users have encountered long lasting Wi-Fi connection issues, whether it’s a dropping connection, a refusal to reconnect after waking from sleep, or any other number of oddities pertaining to wireless networking. Often these connection problems can be resolved with renewing a DHCP lease and changing the MTU size, but sometimes … Read More

You’ve plugged an iPhone into a computer, and nothing happens. You look in iTunes, and the iPhone, iPod, or iPad isn’t there. Great, now what? What in the heck is going on? Don’t worry, there are usually a few simple solutions that will resolve the problem and et your computer to detect the iPhone or … Read More

Keeping software up to date is one of the top maintenance tips for Macs, but sometimes those Software Update notifications can be just plain annoying. Whether you’re just trying to focus on work, or the update that’s bugging you is irrelevant to your needs, here is every possible way you can stop software updating from … Read More

Most of us geekier folks instantly know if our iPhones are CDMA or GSM models, but not everyone pays as much attention to the largely insignificant technical details of their phones. Not to worry, it’s extremely easy to find out if an iPhone is GSM or CDMA, all you need to do is look at … Read More

If you’ve ever had to track down a particular plist file for an app you know how frustrating the process can be. Though preference files are usually named in a logical manner, that’s not always the case, and regardless the prefix of com.(developer).(application) is not always the easiest to navigate through. One method is to … Read More

Mac running out of disk space? Maybe you don’t have room for installing a new app, backing up a device, copying some files, or much of anything? If you’re running low on disk space or have ever received that dreaded “disk full” message when using a Mac, you know it can be pretty frustrating to … Read More

The Help menu that’s always visible in Mac OS X and within Mac apps is far more powerful than just serving as a knowledge base for questions about the app in use; it can also function as a full-fledged action launcher for any menu items. This is useful for when you’re either still learning keyboard … Read More

It’s a fact of modern life: Macs can run slowly for seemingly no reason, but chances are there is a reason the Mac is running so poorly and we’ll cover the most common reasons, how to know if each reason is causing the slow down, and most importantly, how to fix it. If your Mac … Read More

A peculiar bug that’s impacting some iPhone 5 users leaves the iPhone unable to find a signal and rejoin a 3G/4G network after leaving an area with EDGE or no service. Despite being in a location with adequate cell coverage, the iPhone will just report “No Service”. This is most likely a software issue with … Read More