Troubleshooting

Having a problem with an Apple device, Mac system software, or iOS? Maybe your Mac is behaving weird, or your iPhone isn’t charging properly, or an iPad app is crashing, or something is just not working as expected? Browse through and search our troubleshooting articles and you might be able to resolve the problem!

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How to Leave the iOS 16 Beta Testing Program

Sep 14, 2022 - Leave a Comment

Are you in the iOS 16 or iPadOS 16 beta testing programs and want to stop getting beta updates now that the final version is out? Whether you’re in the public beta or developer beta, you can leave the iOS 16 and iPadOS 16 beta programs at any time by removing the beta profile from … Read More

Hosts File Not Working on Mac? Try This Fix

Sep 6, 2022 - 3 Comments
Hosts file on the Mac

Some Mac users have discovered that the hosts file in MacOS does not appear to work, or changes to the /etc/hosts file on the Mac are seemingly ignored. Given that the hosts file is used to map IP addresses to host names, and is frequently modified by advanced users, this is an understandably annoying problem. … Read More

Unable to Auto Unlock Mac with Apple Watch? Troubleshoot & Fix

Aug 26, 2022 - 4 Comments
Unable to Auto Unlock Mac with Apple Watch? Troubleshoot & Fix

Apple allows users to unlock their Macs using their Apple Watch, which is a super handy feature for users of both devices. As convenient as this may sound, the feature isn’t completely flawless though, and sometimes you may run into issues with the auto-unlocking Mac feature. Since Apple Watch and your Mac relies on a … Read More

How to Exit Recovery Mode on Mac

Aug 4, 2022 - 5 Comments
How to Exit Recovery Mode on Mac

Recovery Mode is typically used for troubleshooting a Mac, for reinstalling system software, erasing disks, and performing similar tasks. Perhaps you’ve used recovery mode before to troubleshoot something, or perhaps you’ve even entered recovery mode accidentally on a Mac before. Rarely, a Mac just boots automatically into Recovery Mode constantly as well. Whatever the case, … Read More

Zoom Audio Choppy, Cutting Out, or Garbled? Try This Fix

Jul 26, 2022 - 4 Comments
Zoom icon

Are you on a Zoom meeting and your audio, or someone elses audio feed, is very choppy, garbled, cutting out, or robotic sounding? Zoom conferences use a lot of bandwidth, particularly when you are using video streaming and audio streaming concurrently.

Universal Control Compatible Mac & iPad List

Jul 10, 2022 - 1 Comment
Universal Control for Mac and iPad

Wondering what Mac and iPad models are supported to use Universal Control? If you’re interested in knowing which iPad models support Universal Control, and which Macs can use Universal Control, you’re in the right place. Below we’ll go through the list of supported devices for Universal Control, and cover the other system requirements for using … Read More

Mac Boots to Circle with Line Through It 🚫 & How to Fix It

Jun 30, 2022 - 1 Comment

Rarely, you may encounter a Mac that boots to a screen that shows a circle with a line through it, or a circle with a slash through it. If you encounter a Mac booting into a circle with a line through it, read along to understand what is happening, and how to resolve the problem. … Read More

How to Force Open a Public Wi-Fi Login Page (Captive Portal)

Jun 26, 2022 - 29 Comments
Captive portal wi-fi network login page

You may have visited somewhere in the past where in order to access the local internet hotspot, you connect to the router, and then a captive network portal page comes up where you typically agree to have access, or enter a room number, or something similar. But what if you want to join a local … Read More

How to Downgrade macOS Ventura Beta to macOS Monterey

Jun 23, 2022 - 4 Comments
Downgrade macOS Ventura beta

If you installed MacOS Ventura beta onto a Mac and now wish to revert back to a stable macOS Monterey build, you can do so, assuming you meet a few basic requirements.

triald Process Using High CPU on Mac, What’s Going On?

Jun 19, 2022 - 3 Comments
triald using high CPU

Many Mac users have noticed a process called ‘triald’ that seems to run on occasion, and when it does often consumes high amounts of CPU or even virtual memory. Additionally, the related directory to triald also can consume a fair amount of disk space on a Mac for some users. So what is triald, and … Read More

How to Downgrade from iPadOS 16 Beta

Jun 16, 2022 - 1 Comment
Downgrade iPadOS 16 beta to iPadOS 15

If you installed the iPadOS 16 beta onto an iPad and now regret doing so, perhaps because it’s too buggy, or it doesn’t have the features you were hoping for like Stage Manager, you can remove iPadOS 16 from your iPad and revert back to iPadOS 15. This tutorial will show you how to downgrade … Read More

How to Downgrade from iOS 16 Beta to iOS 15

Jun 15, 2022 - 1 Comment
How to Downgrade iOS 16 to iOS 15

Did you install the iOS 16 beta but now you’re having second thoughts about running it? If you want to downgrade from iOS 16 beta and revert back to a stable iOS 15 build, you can certainly do that. The method covered here will downgrade an iPhone from iOS 16 back to the latest stable … Read More

Ghostery Slowing Down Safari Performance? Here’s a Fix

Jun 4, 2022 - 4 Comments
Fix Slow Safari Ghostery performance

Ghostery is a popular content blocker that aims to block annoyances, trackers, pop-ups, ads, and other web clutter. When implemented properly, it often even helps to speed up Safari performance by preventing the loading of a bunch of unnecessary stuff on a webpage. But after updating Ghostery recently on a Mac, I noticed a serious … Read More

How Do I Check the Battery on My iPad Pro Magic Keyboard?

Jun 3, 2022 - Leave a Comment
iPad Pro Magic Keyboard

The Magic Keyboard for iPad Pro and iPad Air is a phenomenal accessory that takes the iPad to a new level by adding a great backlit keyboard, a great trackpad, and a nice design. If you recently got a Magic Keyboard for your iPad, you may be wondering how long the keyboards battery lasts, how … Read More

How to Restart, Force Restart, & Shut Down iPad Mini 6

May 30, 2022 - Leave a Comment
iPad Mini 6

Wondering how you can restart, shut down, or force restart an iPad Mini 6? If you’re new to Apple devices without Home buttons, you may be unfamiliar with how to perform these common tasks on your new mini tablet. The new iPad Mini 6 is redesigned to resemble a small iPad Pro or iPad Air, … Read More

“Touch ID to Log In” Stuck on Mac Touch Bar? Here’s the Fix

May 25, 2022 - Leave a Comment
Force Quit the TouchBarServer

Owners of a MacBook Pro with Touch Bar may occasionally run into an issue where the Touch Bar gets stuck on a “Touch ID to Log In” screen, often with a Safari icon, displaying even if Safari is not the foremost app on the Mac. Tapping on the ‘Cancel’ button on the Touch Bar doesn’t … Read More

How to Clear Icon Cache on Mac

May 23, 2022 - 9 Comments
Clear icon cache on the Mac

Occasionally, Mac users may notice that icons in the Finder of MacOS or the Dock of MacOS either display as generic icons, or the icons do not align with what they should (for example, seeing a generic document icon instead of a PDF thumbnail, or seeing a VLC icon instead of a zip archive icon, … Read More

How to Force Restart, Shutdown, and Restart iPhone SE 3

May 21, 2022 - 3 Comments
iPhone SE 3

If you have a new iPhone SE 3 (the 2022 model) you may be wondering how to perform common troubleshooting tasks, like force restarting the iPhone SE, or shutting it down and turning it off, to initiating a standard restart on the device. These procedures are simple once you learn how they work, so read … Read More

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