iPhone Battery Percentage Stuck Not Updating on 6s or 6s Plus? Here’s a Fix

Jan 31, 2016 - 4 Comments

iPhone battery percentage indicator not updating or stuck, possible fix

Some iPhone users have discovered their devices battery life percentage indicator within the status bar is stuck and not updating, only to then have the percent jump way down, sometimes to the point where the iPhone is about to run out of battery. This seems to primarily impact the iPhone 6s and iPhone 6s Plus, but a group of users with other devices have seen the issue as well, where the battery gauge doesn’t update.

The cause of the battery charge indicator being stuck and/or the percentage jumping dramatically issue is usually a software bug that Apple has acknowledged, with a fix coming in a future release of iOS software. But in the meantime there are three possible solutions which should remedy the issue if you happen to encounter this.

Fixing Battery Percentage Not Updating on iPhone 6s & iPhone 6s Plus

  1. Be sure the iPhone has cellular service or a wi-fi connection
  2. Open the Settings app in iOS and go to “General” followed by “Date & Time”
  3. Flip the switch for “Set Automatically” to the ON position
  4. Set the iPhone date and time automatically through the internet

  5. Next, restart the iPhone by holding down the Power and Home button until you see the  Apple logo

There are some reports that toggling the display of the battery percentage indicator on, then off, and back to the on position again can also force the indicator gauge to update, but that seems to offer a temporary resolution only.

When the iPhone powers back up, the battery percentage gauge should update as it typically would, without jumping around all over the place after a sustained period without changing.

In some situations, the above steps (which are actually offered by Apple), does not work to fix the battery indicator being stuck, and in that case Apple asks that you contact them directly, or wait for the upcoming software update fix with iOS, which is assumed to be iOS 9.3. iOS 9.3 is currently being tested, but there are mixed reports as to whether or not it has resolved it yet.

According to Apple, this bug is usually encountered by users who change time zones with their iPhone, or who don’t have the devices automatic date & time feature enabled. Nonetheless, there are some users who aren’t traveling time zones or setting their clocks manually that can still happen upon the problem. In the worst scenarios, the device will jump from around 90% to 5% after many hours of not changing, and then the device wants to shut itself down due to little remaining battery life.

As usual with troubleshooting iPhone issues, remember to update iOS system software when it becomes available, which often includes bug fixes and improvements to many issues like this.

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Posted by: Paul Horowitz in iPhone, Troubleshooting

4 Comments

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  1. Wharf Xanadu says:

    Happens to me sometimes on every iPhone

  2. Vozzie Bear says:

    I have also been getting the same issue on my iPhone 6 but it seems linked to the cold weather in my case. As the phone is exposed to the frigid temperature, the battery indicator will drop from as high as 90% to 1% in almost a minute. I have a case on my phone and while it doesn’t shut off while it is in my pocket, it does within a few minutes of exposure to the air. I know batteries and their charge is affected by temperature but this is pushing absurdity.

  3. Muzza says:

    From complaints I have read this has nothing to do with time-zone changes. Every single person that has reported this problem has used a back-up for their new phone, backing up information from a previous iPhone. It cracks me up that they say to insure you install the new updates. These updates NEVER fix outstanding issues with phones. This is simply a ploy to get consumers to do updates. why? Because their technology has come to the end and they cant improve it any more. The only way to get people buying new stuff is to do “upgrades” which serve to downgrade performance and make you think you need the latest and greatest.

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