Search Troubleshooting

2 Solutions for the “Software Update Failed” Error Downloading iOS 9

Sep 16, 2015 - 22 Comments
Software update failed error when downloading iOS 9

If you’re one of the many users updating to iOS 9 today, you may have come across a rather frustrating error message stating “Software Update Failed. An error occurred downloading iOS 9.” and, naturally you’re probably looking for a solution for that error message to get iOS 9 updated successfully on your iPhone, iPad, or … Read More

How to Reset & Erase Apple Watch to Factory Default Settings

Sep 15, 2015 - 2 Comments
This is Apple Watch

If you find yourself needing to reset an Apple Watch to factory default settings, perhaps to erase personal data from it, to start fresh, for troubleshooting purposes, lending to someone else, for resale, or whatever else, you’ll discover the entire procedure is performed on the Apple Watch itself. That makes it a bit different from … Read More

Fix “The password you entered to protect your iPhone backup could not be set. Please try again” Error Message

Sep 14, 2015 - 5 Comments

If you have attempted to enable backup encryption in iTunes for an iPhone, iPad, or iPod touch, you may encounter this fairly frustrating error message; “The password you entered to protect your iPhone backup could not be set. Please try again.” Assuming you do try again, you wind up in an endless loop of entering … Read More

How to Find the Serial Number of an iPhone, iPad, or iPod Touch

Sep 13, 2015 - 4 Comments
Find an iPhone Serial Number in iOS Settings

Knowing an iOS devices serial number is useful for a wide variety of reasons, from checking warranty status, determining if it’s eligible for a free repair from Apple, checking unlock status, checking for iCloud Activation Lock, insurance purposes, repairs, registering a phone for a variety of services, amongst other reasons. We’ll show you how to … Read More

Drag & Drop Not Working in Mac OS X? Simple Troubleshooting Tips

Sep 7, 2015 - 7 Comments
Force Touch trackpad tricks

Drag and drop is an essential feature on the Mac that is used frequently for interactions in the OS X Finder and throughout other applications, so obviously if drag and drop stops working seemingly out of the blue, you’ll want to resolve that fairly quickly. While this is a somewhat rare issue, a failure of … Read More

How to Check iCloud Activation Lock Status of an iPhone, iPad, or iPod touch

Sep 4, 2015 - 2 Comments
How to check iCloud Activation Lock status

iCloud Activation Lock is a great feature which allows owners to lock down an iPhone, iPad, or iPod touch and prevent it from being used in the event that a device has been misplaced, stolen, or lost. This is part of the Find My iPhone feature set, and it’s a very welcome addition for iDevice … Read More

How to Fix Crashing Apps on iPhone & iPad

Sep 3, 2015 - 35 Comments
Fix app crashes on iPhone and iPad

Though iPhone and iPad apps are generally very stable, sometimes you’ll encounter an application that crashes at random. In iOS, a crashing app usually presents as an app that seems to quit itself immediately, returning back to the Home Screen of the device without user intent. An app crash can happen immediately upon launching the … Read More

How to ‘UnTrust’ All Computers from iPhone & iPad

Aug 26, 2015 - 8 Comments
How to reset the Trust This Computer alert in iOS

When you connect an iPhone, iPad, or iPod touch to a computer, you’ll see a familiar “Trust This Computer?” pop-up on the iOS device screen with two options “Trust” and “Don’t Trust”. If you intend to use the computer with the iOS device users will tap on “Trust”, which gives the computer access to the … Read More

How to Restore a Mac from a Time Machine Backup

Aug 24, 2015 - 31 Comments
How to restore an entire Mac from Time Machine backup

While Macs have a great reputation for being stable and rarely experiencing major issues, the reality is that sometimes things can go wrong. Typically this happens when either a hard drive fails or an OS X system update goes completely awry, but if you have set up Time Machine backups on the Mac like all … Read More

Faulty iPhone 6 Plus Cameras to Be Replaced Free by Apple

Aug 22, 2015 - 11 Comments
iPhone Plus rear camera

Apple has launched a replacement program for malfunctioning rear cameras on some iPhone 6 Plus models. The affected iPhone 6 Plus devices have a camera component failure which causes photos and video taken with the devices rear camera to appear blurry rather than focused (note Apple calls the rear camera on iPhones the iSight camera, … Read More

Mac USB Ports Stopped Working? It’s Likely Easy to Fix

Aug 9, 2015 - 19 Comments
Mac USB ports not working? It's probably an easy fix

While Macs usually work flawlessly, sometimes peculiar issues pop up. One such unusual case is when the USB ports on a Mac suddenly stop working, seemingly out of the blue. While there may be several reasons (or no reason) for USB ports ceasing to function with no cause, the good news is that it’s typically … Read More

How to Force Reboot Apple Watch

Aug 5, 2015 - 3 Comments
Apple Watch trio of devices

Apple Watch is generally very stable and rarely needs to be rebooted or restarted, but sometimes it can become stuck, frozen, unresponsive, or a feature of Apple Watch may stop working as intended. Typically if those situations arise, you can get Apple Watch back to working order again by issuing a forced restart of the … Read More

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