Troubleshooting

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Fix Wi-Fi Problems in OS X Yosemite

Oct 25, 2014 - 188 Comments
OS X Yosemite

Some Mac users who upgraded to OS X Yosemite have discovered a variety of wireless network connectivity issues, ranging from dropping wi-fi connections, to an inability to connect to the outside world despite being connected to a wifi router, even suddenly and strangely slow internet speeds. These network issues seem to occur most often on … Read More

6 Easy Tips to Speed Up OS X Yosemite on Your Mac

Oct 24, 2014 - 70 Comments
yosemite-4

OS X Yosemite runs great on most new Macs, but some older models may experience some sluggishness or stuttering from time to time. The reason for that feeling of reduced performance can be due to a variety of issues, and most of them are really easy to resolve with surprisingly little effort.

How to Downgrade OS X Yosemite Back to OS X Mavericks

Oct 22, 2014 - 83 Comments
os-x-yosemite-installer

For Mac users who have updated to OS X Yosemite and found it to be unbearable for whatever reason, you’ll be pleased to discover that downgrading back to OS X Mavericks may be a possibility for you. This is not specifically recommended, but if you’re absolutely set on reverting from Yosemite to the prior version … Read More

Did iOS 8.1 Reduce Your Battery Life? This May Help

Oct 21, 2014 - 71 Comments
iPhone with a dead battery? Find it anyway

Though the iOS 8.1 update includes many bug fixes that resolve some of the frustrating annoyances that popped up in earlier versions, a handful of users have experienced something else with iOS 8.1; quickly reducing battery life. No, we’re not talking about shaving a few minutes off how long your iPad or iPhone lasts, we’re … Read More

How to Stop iPhone Calls Ringing a Mac in OS X Yosemite

Oct 17, 2014 - 26 Comments
FaceTime

Perhaps you have noticed that since updating your Mac to OS X Yosemite, when your iPhone gets an incoming phone call, so does your Mac. In fact, all of your Macs running the latest OS X and using the same Apple ID will get a phone call, creating a whole chorus of ringing, just from … Read More

OS X Yosemite Installation Stuck with Minutes Remaining? Wait!

Oct 17, 2014 - 376 Comments
os-x-yosemite-installer

A notable number of Mac users who have gone to update their machines to OS X Yosemite have discovered something which may seem alarming; the progress bar seems to halt during the installation at just minutes remaining, and in some cases, it can sit unmoving with no apparent progress for well over an hour or … Read More

Resolving iMessage & Messages Problems in iOS 8

Oct 15, 2014 - 37 Comments
How much data does iMessage use?

iMessage delivery and the Message app typically works great, but some users have experienced a few frustrating issues since iOS 8 with either failing deliveries of messages, new messages not appearing in the Messages app despite getting a chime or alert that a new message has arrived, messages not marking as read, multimedia messages not … Read More

Fixing an “Item can’t be moved to Trash because item can’t be deleted” Error in Mac OS X

Oct 14, 2014 - 7 Comments
Mac OS X trash can icon

Deleting files and folders from the Mac is usually as simple as dragging the item to remove into the Trash can, but on rare occasions things don’t quite go as planned. One of the more peculiar errors when trying to remove a file appears in the form of the following message when attempting to send … Read More

Does iOS 8 Feel Slow? 4 Tips to Help Fix Sluggish Performance & Lag

Oct 12, 2014 - 51 Comments
iOS 8 speed

Though iOS 8 has tons of great new features and so many improvements, the release has not been entirely trouble-free for some users, and certain iPhone and iPad devices may feel as if their performance has degraded after the update. The extent of the speed issue seems to vary, ranging from random and generally sluggish … Read More

How to Force Reboot a Frozen Mac

Oct 6, 2014 - 13 Comments
Mac power button

Though Macs are known for being stable and experiencing considerably fewer crashes and system freezes than some of the competition, the reality is that sometimes stuff still happens. Typically it’s just an app that crashes or freezes up, remedied with a force quit and relaunch, but on rare occasions the Mac will freeze entirely, with … Read More

How to Remove the Adobe Acrobat Reader Plugin from Safari in Mac OS X

Oct 5, 2014 - 6 Comments
Delete the Adobe Acrobat Reader plugin in Safari

A variety of applications attempt to install Adobe Acrobat Reader into OS X, and many Mac users approve the installation and don’t think much of it. Typically when Acrobat Reader has been installed, it takes over the default PDF viewer that is built into Safari and uses a separate often slower Acrobat plugin for loading … Read More

Resolving an iTunes “iPhone Software Update Server Could Not Be Contacted” Error Message When Updating iOS

Sep 26, 2014 - 5 Comments
iTunes

Some iPhone and iPad users who went to update to the latest version of iOS using iTunes may have discovered an error message saying the following: “The iPhone Software Update Server Could Not Be Contacted. Make sure your network settings are correct and your network connection is active, or try again later.”

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