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Troubleshooting

Set MTU Size from the Command Line of Mac OS X

Jan 14, 2013 - 10 Comments

MTU stands for Maximum Transmission Unit, and a larger MTU size generally increases efficiency of a network connection because each packet carries more data, but sometimes the default MTU sizes (often 1500) will cause issues with some networks and needs adjusting. Changing the MTU size has been a solution to some dropping wi-fi connections in … Read More

Monitor a Bluetooth Device’s Connection Strength in Mac OS X

Jan 8, 2013 - 7 Comments

Those who use external Bluetooth devices with a Mac, whether it’s a keyboard, mouse, headset, or anything else, are probably aware that connection strength between the device and the computer is going to directly impact how usable the device is. The next obvious question then is, how do you check the strength of such a … Read More

Find Archived eMails & Move Them Back to the Inbox in iOS

Jan 8, 2013 - 1 Comment

Moving email around between inboxes in the iOS Mail app is easy, and perhaps sometimes it’s too easy, because accidentally moving or archiving mail messages seems to be an ongoing issue for many. In fact, one of the most frequently asked questions I get from newcomers to the iPhone or iPad is “where did my … Read More

Fixing Grey Songs & Unplayable Albums in Music App on iPhone, iPad, and iPod touch

Jan 7, 2013 - Leave a Comment

Have you ever gotten a new album or podcast, synced it over to your iPhone, iPad, or iPod touch, then when you went to play the songs you discovered they were grayed out in the Music app? The album is there, the song title is there, but because the song is grey you can tap … Read More

Fix the iMessage “Waiting for Activation” Error

Dec 20, 2012 - 11 Comments

Despite setting up iMessage properly, some users occasionally encounter a “Waiting for Activation” error either upon updating to a new version of iOS or getting a new device. It’s a pretty annoying error since so much dialog is reliant on messaging these days, so we’ll run through a series of troubleshooting tips to fix the … Read More

Save Pictures from Facebook to iPhone & iPad the Easy Way

Dec 18, 2012 - 3 Comments

The easiest way to save a picture from Facebook on an iPhone or iPad is to: Open the image you want to save, then tap and hold on that image and select “Save Photo” Now look in the Photos app to find your saved picture. Easy right? Before Facebook had the Save Photo feature, you … Read More

Resolving Stubborn Wi-Fi Connection Problems in Mac OS X

Nov 30, 2012 - 27 Comments

A fair amount of Mac users have encountered long lasting Wi-Fi connection issues, whether it’s a dropping connection, a refusal to reconnect after waking from sleep, or any other number of oddities pertaining to wireless networking. Often these connection problems can be resolved with renewing a DHCP lease and changing the MTU size, but sometimes … Read More

How to Determine if iPhone is GSM or CDMA

Nov 15, 2012 - 6 Comments

Most of us geekier folks instantly know if our iPhones are CDMA or GSM models, but not everyone pays as much attention to the largely insignificant technical details of their phones. Not to worry, it’s extremely easy to find out if an iPhone is GSM or CDMA, all you need to do is look at … Read More

5 Quick Tips to Free Up Disk Space in Mac OS X

Nov 11, 2012 - 16 Comments

Mac running out of disk space? If you’ve ever received that dreaded “disk full” message when using a Mac, you know it can be pretty frustrating to try and free up disk space quickly so you can get back to work. But it’s actually not too hard, and there are a few quick and easy … Read More

9 Reasons Why a Mac is Running Slow and What to Do About It

Oct 11, 2012 - 30 Comments

It’s a fact of modern life: Macs can run slowly for seemingly no reason, but chances are there is a reason the Mac is running so poorly and we’ll cover the most common reasons, how to know if each reason is causing the slow down, and most importantly, how to fix it. If your Mac … Read More